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Question
What does SMSI offer?
Answer
SMSI is an industry-leading provider of contact center management solutions. SMSI has created an integrated line of software modules that allows historical and current status metrics from a variety of platforms and data sources to be stored long-term, reported on and viewed in a real-time manner.
We provide historical reporting (consolidate or single site), real-time monitoring (consolidated or single site), Workforce Management, Message Signs, SoftSigns, WebSigns, IVR Link, and many other solutions. For more information see "Solutions" See (link) for more information.
FAQ subject list
/ System Management Software, Inc.
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